Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

Named Accountable GP

From 1 April 2015, practices are required to allocate a named, accountable GP to all patients (including children).

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice. If you wish to be told the name of your named, accountable GP, please ask the receptionists when you are next in the surgery. For convenience your named, accountable GP will be the doctor you are registered with.

Please note: There is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.