About Patient Online

Patient Online is designed to support GP practices to offer and promote online services to patients. These services include:

  • Booking and cancelling of appointments
  • Ordering of repeat prescriptions
  • Viewing of their GP record (which includes coded information about allergies, immunisations, diagnoses, medication and test results)

Why Patient Online?

Digital technology has the power to change the relationship between patients and their GP practices in the same way that it has changed our relationships in other areas of life, such as managing our finances or shopping.

Online services are being offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice. Patients can choose the route they prefer.