We are inviting new members to join our Patient Participation Group (PPG) when they visit the surgery. If you wish to be a part of our reference group, please leave your name and phone number and we will contact you.
We would like to know how we can improve our service to you and how you perceive our surgery and staff
What is PPG?
PPGs are groups of active volunteer patients that work in partnership with practice staff and GPs – this unique partnership between patients and their practices is essential to achieving high quality and responsive care.
Groups either meet face-to-face with practice staff at mutually agreed intervals which operate alongside groups, facilitating dialogue with the whole patient population through email networks and surveys.
Why join PPG?
PPGs can bring significant benefits to the practices who have them: reducing costs, improving services, allowing resources to be used more efficiently and, most importantly, developing mutually supportive networks outside the GP or nurse appointment. Groups help the practice by enabling GP teams to be proactive in providing services that truly reflect what patients want and need.
Patients are encouraged and supported by PPGs to take more responsibility for their own health by increasing health literacy, raising awareness of lifestyle options and promoting self care, particularly for minor everyday illnesses. PPGs become active advocates for the practice and the services provided – practices that have a PPG are increasingly being viewed by patients as an indicator of them being a high-quality caring practice and becoming a differentiator for patients between practices in their area.
Having a PPG will also assist practices to meet new policy requirements. Practices with a PPG will demonstrate a high level of commitment towards meeting the Care Quality Commission essential standards as the new primary care regulatory framework rolls out.