Mission Statement

Wordsworth Surgery is a long established medical practice that is committed to delivering efficient and effective primary care to the community

 

  • Treat you with respect and courtesy at all times
  • Provide you with advice and treatment in a timely manner
  • Help you make decisions about your health by treating you as an equal
  • Discuss what treatment is available and refer you on to other experts where necessary
  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
  • Maintain confidentiality in what we discuss and the records we keep on your behalf
  • Keep up to date with developments in health care by continuing to learn


  • Patients: We earn the TRUST of our patients by putting patients at the heart of everything we do
  • Quality: Providing the highest standard of care and treatment in a SAFE, infection-free environment
  • Ethical: We maintain our INTEGRITY by operating within an ethical framework through openness and transparency
  • Compassionate: Being compassionate about enhancing caring for our patients that aims to nurture RESPECT
  • Staff: We encourage HONESTY and commitment in our workforce through trust, confidence and competence.

  • Keep your appointment, or let us know as soon as possible if you can’t attend
  • Be nice to our staff! They do their best for you and respond very well to “please” and “thank you”
  • Let us know if you have any suggestions or cause for complaint as soon as possible
  • Let us know when we have done well